Terms of trade for EP Products ApS

EP Products ApS
Marguerite Vibys Plads 12
2000 Frederiksberg
TLF: +45 30 44 47 31
CVR: 40017127

Payment

EP Products ApS receives online payments with Visa / Dankort, Visa, Mastercard, Visa Electron, Maestro.

Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated on your order.

All amounts on the website include VAT.
The website uses the following currencies for pricing:
Denmark - Kroner (DKK)

EP Products ApS uses a secure payment server that encrypts all information with SSL protocol which means your data is secure and cannot be read by other third parties.

EP Products ApS's own website also uses encryption with SSL protocol.

Delivery

The delivery time for your order is 1-3 business days.

Cancellation

14 days full refund is given on goods purchased on the website unless otherwise agreed or stated in your order.

The 14 day period starts the day the order is delivered.

Any return costs you incur yourself.

The request for cancellation must be notified to us no later than 14 after the delivery and be with us in the past 14 days after we are informed of your use of the right of cancellation.

The wish to use the right of withdrawal must be sent by mail msn@ezypro10.com. The announcement must make clear your wish for the use of the right of withdrawal.

The goods stand upon return

You are liable for the deterioration of the value of the goods caused by handling other than what is necessary to determine the nature, characteristics and function of the goods. This means that you have to try the item in the same way as if you were shopping in a physical store.

If the item is tested in addition to what is described above, it is considered used and of impaired value. This means that when the purchase is canceled, you will receive a minor portion or none of the purchase amount returned. It is up to EP Products ApS to assess the condition of the product.

warranty

There is a 2 year warranty on products according to the Danish Sales Law. The warranty applies to all errors in software, material and fabrication.

Complaints regarding Errors and defects must be communicated to EP Products ApS in a reasonable time after receipt of the goods. Here is considered max. two months as a reasonable time, unless otherwise agreed.We will refund reasonable shipping costs.

The complaint waives for improper or unusual operation of the product.

EP Products ApS covers the return costs to a reasonable extent.

When returning, the company is contacted:

EP Products ApS
Marguerite Vibys Plads 12
2000 Frederiksberg
TLF: +45 30 44 47 31
CVR: 
40017127

Complaints will not be received if they have been sent in collection. Terms of trade for EP Products ApS